Home maintenance planner FAQ
Learn how HM360 helps you know what your home needs, plan the work, and keep a simple record over time.
Getting started
What is a home maintenance planner
HM360 helps you know what your home needs. Get it done. It is designed to help you know, plan, do, and keep the record. Residents use it to organize systems, appliances, tasks, and history while planning ahead with simple provider ranges.
How do I get started
Enter basic home details to generate a starter list. Create an account to access ongoing tracking, reminders, and history.
What is in my home maintenance checklist
You receive a view of tasks, major systems, and upcoming needs. You control what to share and how it is used.
Do I need every detail about my home to start
No. Start with the basics and add specific system or appliance details as you find them.
Can I update my home profile later
Yes. Your profile is a living record. Update it whenever you replace appliances or repair systems.
Tracking and maintenance
What types of maintenance can I track
Track everything from seasonal gutter cleaning and HVAC filters to long-term roof or plumbing replacements.
Can I track appliances and systems
Yes. Log details for HVAC, water heaters, and major appliances to stay updated on their service cycles.
Can I track history and completed tasks
Record service history to keep records organized. A record is not a guarantee of property condition or acceptance by a buyer, insurer, lender, inspector, or contractor.
How is this different from a to-do list
A to-do list is just tasks. HM360 helps you know, plan, do, and keep the record of your systems, appliance ages, and future needs.
Properties and users
What home types does this work for
It is built for single-family homes but manages townhomes, condos, and seasonal properties effectively.
Can condo or townhome owners use it
Yes. Owners remain responsible for interior systems like HVAC and appliances which HM360 helps you track.
Can landlords manage multiple properties
Yes. HM360 allows you to manage multiple property profiles to keep your entire portfolio organized.
Can renters use it
Renters can document system conditions and service requests to maintain a clear record of their home's status.
Referrals and professionals
Does HM360 provide service providers
HM360 may show participating service-provider options where available. Availability varies by location.
How are service providers selected
Professionals supply their own business information. Homeowners should independently confirm licensing, insurance, pricing, and suitability before hiring.
Are providers available in my area
Availability varies by location. Check for current participating service-provider options in your dashboard.
Can home professionals create a profile
Yes. Local service professionals can review participation options during the signup process.
Privacy and access
Is my home information private
Review the Privacy Policy to understand how data is handled. Use a strong login and share details only when appropriate.
Is Home Maintenance 360 free
HM360’s core maintenance plan for your home is free for life.
Do I need to download an app
No. Access HM360 through any web browser. The responsive design works across all your devices.
Can I access it on mobile
Yes. HM360 is optimized for mobile so you can update records directly from your utility room.
Still have questions
Start your free list today. Know what your home needs. Get it done.